Because your clients are our clients, Elyo supports you in order to ensure that tenants receive both service and comfort.
An assured level of comfort
Depending on your expectations, Elyo makes a commitment regarding the results to be achieved based on reliable, relevant indicators, applyied throughout the contract: temperature of the heating and the domestic hot water, intervention timeframes, etc.
Benefiting from quality services
The ISO 9001: 2000 certification held by all of Elyo’s entities guarantees our customers receive a quality service. In particular this hinges on the responsiveness of our teams, the transparency of our relations with our customers, and measuring satisfaction through a Quality Management System.
Traceability and service continuity
Thanks to a set of integrated tools (Elyovision, Smartphone, Surf), Elyo’s clients have the benefit of a clear vision of the services provided at their sites and their state of progress. Our technicians are informed and ready to respond at any time, whilst providing our customers with useful information.